We obtain information about you in a range of ways.
Information You Give Us: We collect your name, postal address, email address, phone number, your VOM FASS customer username and password, and other information you give us on our site directly.
Information Automatically Collected: Our system automatically logs information about your computer. For example, when visiting our site, your computer operating system type, browser type, browser language, your site history, and Internet protocol (IP) address, and information about your use of and actions on our site is logged.
Web Beacons: We log information using digital images called web beacons on our site or in our emails. We use web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We use web beacons to tell if you open or act on our emails.
Use of Personal Information
We use your personal information as follows:
- To respond to your comments and questions.
- To provide customer service.
- To improve our site, products, and services.
- To send you order confirmations, invoices, and messages.
- To send you information about promotions, upcoming events, and other news about products and services.
- To protect against, investigate, and otherwise deterministic fraudulent, unauthorized, or illegal activity.
Sharing of Personal Information
We will never share your personal information with a third party without your consent with exception of our VOM FASS franchise partners.
- Our marketing emails tell you how to “opt-out.” If you opt out, we still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
- You can send requests about personal information to our contact information listed on this website. You can request to change contact choices, to opt-out, and update your personal information.
- You can remove and reject cookies typically from our site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies it could affect how our site works for you.
Security of your Personal Information
We take steps to help protect personal information. No company can fully prevent security risks, however, mistakes happen. Bad actors can sometimes defeat even the best safeguards.